Refund and Returns Policy

Refund and Returns Policy – John-T / HP Tyres Mokopane

We want you to be 100% satisfied with your purchase. If there is a problem, we’re here to help.

Returns:

  • Tyres may be returned within 7 days of purchase if unused, unfitted, and still in original condition.
  • Proof of purchase is required.

Refunds:

  • Refunds will be issued once we inspect and approve the returned item.
  • Refunds may be processed via EFT or reversal depending on the original payment method.
  • No refunds on fitted/used tyres unless proven defective.

Exchanges:

  • If the wrong size was purchased, we’ll gladly exchange if stock is available.

Contact:

For any issues, call us at 015 491 7112 or WhatsApp us to arrange your return.